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Horne Heating & Air Conditioning

6805 Craig Street
Charlotte, North Carolina 28214
NC 16764; SC 111708

Products & Services

Sales, service, installation of mechanical systems and water heaters; Premier Efficiency Program (PEP) for both residential and commercial customers; 24-hour emergency service with live customer service representatives. 30+ years of experience.

Guarantees & Warranties

Lifetime craftsmanship warranty. 100% Customer Satisfaction guarantee. Trane Extended Warranty (10-year parts and labor) available; "It’s Hard To Stop a Trane."

Insurance Coverage

General liability; workers’ compensation.

Awards & Associations

Better Business Bureau A+ Accredited Member; Charlotte Chamber of Commerce; North American Technician Excellence (NATE); Air Conditioning Contractors of America Member (ACCA); Trane Comfort Specialist; Building Performance Institute Certified Professional.

Company Profile

Key Personnel: Jon Horne, Chris Horne

Year Established: 1983

Number of Employees: 26

Homeowners Served (last 3 years): 20,000+

Company Message

“Our goal as a family-owned and operated business is to provide a conscientious and motivated staff who consistently deliver quality, value and comfort with 100% satisfaction. Your comfort is our business. Honest service with integrity, Outstanding customer satisfaction with Respect and loyalty while Never failing to Exceed expectations.” – Chris Horne, Vice President

Homeowner Testimonials

“I have used Horne Heating & Air for a long time and would most definitely recommend them.”

“If someone needed their kind of service, Horne Heating & Air are the ones I would tell them to call.”

“Oh, we think Horne Heating & Air is wonderful! One service man took the time to call us back on his own time. He was able to explain to my husband what to do and we solved the problem. One time, John Horne came out himself. He took the time out of his busy work schedule to help us. We really appreciated that. That’s the kind of company they are.”

“Horne Heating & Air does terrific work and they do it right! If something needs to be rechecked they are great about doing it. They are very conscientious and I would certainly recommend them.”

“I have used Horne Heating & Air for about 11 years and I wouldn’t call anyone else.”

“The people I have recommended Horne Heating & Air to have said they are too expensive, but I have found them to be competitive. I will use them again.”

“I always call Horne Heating & Air when I need something done and I would definitely recommend them.”

“Horne Heating & Air did a wonderful job and I am so pleased with their service. They get an “A+” on everything!”

“My husband and I feel Horne Heating & Air was very professional in every aspect and I have had very good service from them.”

“Horne Heating & Air does a really good job for me so I would expect they would do a good job for someone else.”

“I have no complaints over many years of service with Horne Heating & Air.”

“I would highly recommend Horne Heating & Air. They always do a great job, they always on time, charge a fair price and the technicians are always highly trained and friendly.”

“I have used Horned Heating & Air for several years and I have found them to provide quality service.”

“I would recommend Horne Heating & Air.”

“Yes, I would recommend Horne Heating & Air to anyone, family or friends.”

“I’ve had almost 30 years of first-rate experience with Horne Heating & Air.”

“Horne Heating & Air has performed all of my HVAC work for close to 30 years. I would recommend them.”

“Horne Heating & Air has a very professional approach towards the homeowner and their work.”

“Horne Heating & Air has always done a good job with great technicians.”

“I would recommend Horne.”

Yes, I would recommend Horne Heating & Air.”

“Horne did a fine job.”

“I would most definitely recommend Horne. They have courteous and knowledgeable technicians who came when they said they would. Excellent work.”

“Horne provided good service.”

“Horne was professional and courteous.”

“Wonderful people and company – friendly and trustworthy. I have already referred them to other neighbors!”

“The team arrived on time each day, kept us informed of progress and answered any questions I had for them. They were very professional!”

“The service technician was very knowledgeable and courteous. I have never had any issues with Horne Heating and Air.”

“Great experience! The technician immediately identified the problem and had the part on his truck, so the problem was resolved before he left. I will always use Horne.”

“I’ve used Horne for years. They are always prompt and courteous. Their service personnel are polite and competent.”

“Horne Heating and Air Conditioning is my go to HVAC company. I trust their service!”

“I am very pleased with the service I receive and the personnel that perform my yearly tune-ups. Great company!”

“Technicians arrived on time and were very courteous. They kept the job site clean and answered all of my questions. A+ in my book!”

“Our service rep is always nice and does a great job!”

“The technicians on the job were awesome in every way. Hard working first and foremost, pleasant, knowledgeable, punctual, professional and extremely neat – a true pleasure to have at my home! This is an overall great company! Everyone I’ve ever been in contact with at Horne has been top notch in every way! I’m more than 100% satisfied!”

“Horne has been my service provider for 20+ years. I have always felt they have been an important partner in my home maintenance plan.”

“I trust Horne Heating and Air. I have used them for 15 years. They are professional and knowledgeable and do not sell the stuff I do not need. Horne always takes time to do the job right. My big thing is trust and service. Even the people in the office are great. I am so happy with my Trane system and with Horne Heating and Air Conditioning!”

“We are very content with the overall service and feel their service agreement is of value. We have recommended Horne to 2 other friends as well!”

“I am very satisfied with everything and have used Horne Heating and Air Conditioning for over 20 years, both at my current home and my previous home. Both my sons also use them so they are definitely doing something right!”

“I’m very pleased to have Horne servicing my systems. The company representatives are very courteous, informative and timely.”

“Horne Heating and Air Conditioning and their entire staff are the best!”

“Very pleasant and smart service professional. The technician knew his job and worked very efficiently.”

“Technicians arrived on time, installed a new system, and were very clean, courteous and efficient. They worked steady throughout the day and cleaned up well. I am very satisfied!”

“I have dealt with Horne Heating and Air Conditioning for many years and have always been thoroughly satisfied with them and my Trane system!”

“We like Horne Heating and Air Conditioning – have been doing business with them for over 25 years!”

“Horne is excellent and provides great service! Not a thief like other contractors.”

“Horne Heating and Air Conditioning have my highest respect. They are a great company.”

“I am always happy with the service Horne provides.”

“Horne is always reliable and professional!”