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Carpet Pros
- 15105 John J. Delaney Drive, Suite 154
- Charlotte, North Carolina 28277
- Business License #: 10-0138279
- 704-271-4360
PRODUCTS AND SERVICES
Carpet cleaning; dedicated oriental rug cleaning facility; upholstery cleaning; drapery cleaning; repairs and stretching; carpet protection; pet stains and odors.
GUARANTEES AND WARRANTIES
Satisfaction guaranteed or 100% refund. Quality assurance program includes random, on-the-job visits, self-addressed, stamped evaluation cards and telephone follow-up calls.
INSURANCE COVERAGE
General liability; workers’ compensation.
AWARDS AND ASSOCIATIONS
Ranked as the region’s best carpet and upholstery cleaning service by Rated Best of Charlotte; received 20 awards for superior service; Better Business Bureau Accredited Business; Institute of Inspection, Cleaning, and Restoration Certification.
COMPANY PROFILE
Key Personnel: Darrell and Ingrid Thomas, Owners
Year Established: 1995
Number of Employees: 5
Homeowners Served (last 3 years): Approximately 5,300
COMPANY MESSAGE
“Founded in 1995, Carpet Pros has established itself as Charlotte’s premier carpet cleaning and repair company. Carpet Pros routinely referred by Charlotte’s most professional real estate agencies, carpet and rug dealers, and interior designers. Carpet Pros is also called upon by other local carpet cleaning companies to solve cleaning issues that other companies will not touch.”
- Darrell Thomas, President
HOMEOWNER TESTIMONIALS
“Carpets look great. They seem to know how to get stains out. I have used other people that can make the stains go away for about two days, but Carpet Pros, Inc. really takes them out for good.”
“I was very happy with the job that was done. I will use them anytime I need my carpets cleaned.”
“Everything worked out great. Carpet Pros, Inc. was on time, they did a great job, and the carpets still look good.”
“The technician was right on time, efficient and left the house spotless. Carpet Pros, Inc. was excellent.”
“Carpet Pros, Inc. does an excellent job and they always leave our home looking great. We will continue to use them in the future.”
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