Charlotte, North Carolina 28208
Products & Services
We offer 24/7 emergency response for water removal; carpet/hardwood floor drying; structural drying; dehumidification and moisture control; sewage cleanup; deodorization and disinfection; mold remediation; fire and smoke damage cleanup; contents cleaning; packout and storage; complete restoration services; insurance direct billing; air duct and dryer vent cleaning.
Guarantees & Warranties
Insurance Coverage
Awards & Associations
Company Profile
Key Personnel: Jorge Hernandez-Chavez, President; Jerry Mulkey, Operations Manager
Year Established: 1994
Number of Employees: 20
Homeowners Served (last 3 years): 982
Company Message
“Recovery from fire and water damage in the Charlotte area is AdvantaClean Emergency Services’ specialty. If you are dealing with any level of fire, smoke or water damage, please call our dedicated team of skilled professionals immediately. Let us give you the peace of mind that your problem is immediately under control and moving rapidly towards full recovery. We will work closely with you throughout the remediation and restoration process, ensuring every stage is executed with attention to detail, accurate documentation and exceptional personal service. We will also keep in close communication with your insurance company to ensure your claim is processed smoothly and with no surprises. Please let us help you. We promise to bring order to chaos and start the healing process immediately.”
– Jorge Hernandez-Chavez, President
Homeowner Testimonials
“The main thing that was great about AdvantaClean of Charlotte was that they fixed the damage more quickly than I expected. They always got back to me quickly; they were courteous, responsive and very professional.”
“I had to call AdvantaClean of Charlotte on a holiday weekend, and they responded within 2 hours. I had a huge water issue, and they were superb.”
“The accident happened at a bad time, on the weekend. There were a lot of snags; we had to order new carpet and pad but I chose vinyl instead. It took a couple of days to get the samples, and it took 3 weeks for the job to be completed, which seems like a long time, but I don’t know if that’s normal since I haven’t had this happen before. I felt lost when I first called them, but they were so positive and knew that the job could be done. They were very supportive and professional. Mr. Money was my contact there, and he worked with the insurance company and took care of everything. I would recommend them to anyone.”
“AdvantaClean made a very difficult situation manageable. We would definitely use them again. We do have an outstanding credit with them; we’re hoping to get this issue resolved soon.”
“AdvantaClean of Charlotte was easy to work with – no hassles!”
“My insurance company called AdvantaClean when the accident happened, so I didn’t make the initial contact. My insurance company also paid for the damage. AdvantaClean came in a timely manner and they were very efficient in getting the job done. We did have a communication gap because one of the men who came to do the work didn’t speak English. The way the job would be split up by the insurance company wasn’t communicated well, and the technician wasn’t able to answer my questions about that.”
“I’ve had to use AdvantaClean of Charlotte twice. The first time they came they charged extra for having to come on the weekend, so I felt that was expensive. The second time they came they didn’t charge extra. They got in and got out, so I was pleased with the service.”
“I have already recommended AdvantaClean. Being in commercial real estate, my livelihood depends on keeping my tenants happy. They depend on me to get someone out there quickly. AdvantaClean does a great job, and Trampas is great to work with.”
“AdvantaClean made a very difficult situation manageable. We would definitely use them again.”
“I have already recommended AdvantaClean. Being in commercial real estate, my livelihood depends on keeping my tenants happy. They depend on me to get someone out there quickly. AdvantaClean does a great job, and Trampas is great to work with.”
“They were very professional, prompt, and communicated well. They provided good service, and they were very thorough. They gave me a good price, it is a great company.”
“AdvantaClean did not use scare tactics for remediation services, unlike three other firms who bid the work. I knew I had mold, I knew I needed to remediate it. AdvantaClean was on-time, polite, and professional.”
