See My Phone Stats

Call Source Screenshot

To help our “Homeowner Approved” companies provide exceptional customer satisfaction, we track and record all phone calls made using phone numbers published on this website. Our member companies have real-time access to various call statistics, including number and length of calls, phone calls sorted by time of day, and caller ID information. Our members use this data, along with the recorded phone conversations, to provide customer service training to their phone representatives.

If your company is featured on this website, and you would like to review your call statistics, please select this link and enter your Login ID and Password.

If you have forgotten your Login ID or Password, please feel free to contact Lisa Smith, our Charlotte area Research and Membership Director. She can be reached by phone at 704-231-0212 and by email at lsmith@homeservicereports.org.

Thank you for your business.